3i Consultings is set to host the first ever Customer Engagement Summit, taking place from 21st to 22nd April, 2023 at the Speke Resort Kampala.
The Summit will bring together business leaders, industry experts, and professionals to discuss, share knowledge and ideas on how to enhance customer experience by building and maintaining strong relationships with customers, creating engaging customer journeys and promoting customer-centricity.
The two days event features keynote presentations, interactive sessions, and panel discussions on topics such as customer relationship management, customer engagement strategies, customer retention, loyalty, and the future of customer experience.
“We are excited to host the first-ever Customer Engagement Summit in East Africa. We believe that this event will provide a platform for business leaders to learn and share knowledge on how to improve customer experience and drive business growth,” said Albert Rehan, CEO of 3i Consultings.
Speakers at the event include top executives from industry-leading banks, telecommunications and Insurance Companies from Africa and around the world.
Attendees will also have the opportunity to network with peers, meet with industry experts, and gain insights into the latest trends and technologies in customer engagement.
3i Consultings is a leading consulting firm that provides businesses with a range of services to enhance customer experience, drive growth and improve business performance. Head quartered in London, United Kingdom and regional offices in Kampala and Nairobi, 3i Consultings has worked with clients across various industries, including telecommunications, banking, insurance and 31retail.
Registration for the Customer Engagement Summit is now open. Early bird tickets are available until March 31st, 2023 here.